Samacheer Kalvi 12th Commerce Solutions Chapter 12 Employee Training Method

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Tamilnadu Samacheer Kalvi 12th Commerce Solutions Chapter 12 Employee Training Method

Students can score good marks in the exam by preparing with Samacheer Kalvi Class 12th Commerce Solutions Chapter 12 Employee Training Method Questions and Answers. Your efforts can give you good results when you have the best resources. Samacheer Kalvi Class 12th Commerce Solutions Chapter 12 Employee Training Method is the best resource to learn Commerce. Have the best learning with Chapterwise Tamilnadu State Board Class 12th Commerce Solutions to have the best future ahead.

Samacheer Kalvi 12th Commerce Employee Training Method Textbook Exercise Questions and Answers

I. Choose the Correct Answer

Question 1.
Off the Job training is given.
(a) In the class room
(b) On off days
(c) Outside the factory
(d) In the playground
Answer:
(c) Outside the factory

Question 2.
Vestibule training is provided.
(a) On the job
(b) In the class room
(c) In a situation similar to actual working environment
(d) By the committee
Answer:
(c) In a situation similar to actual working environment

Question 3.
Improves Skill Levels of employees to ensure better job performance!
(a) Training
(b) Selection
(c) Recruitment
(d) Performance appraisal
Answer:
(a) Training

Question 4.
When trainees are trained by supervisor or by superior at the job is called.
(a) Vestibule training
(b) Refresher training
(c) Role play
(d) Apprenticeship training
Answer:
(d) Apprenticeship training

Question 5
is useful to prevent skill obsolescence of employees
(a) Training
(b) Job analysis
(c) Selection
(d) Recruitment
Answer:
(a) Training

Question 6.
Training methods can be classified into training.
(a) Job rotation and Job enrichment
(b) On the Job and Off the Job
(c) Job analysis and Job design
(d) Physical and mental
Answer:
(b) On the Job and Off the Job

Question 7.
Case study method is type of trainee
(a) Only theoretical training
(b) Both theory and practical training
(c) Hands on training
(d) Observation Training
Answer:
(b) Both theory and practical training

Question 8.
An elaborate discussion on a specific topic comes under the method of training.
(a) Understudy
(b) Coaching
(c) Conferences
(d) Counseling
Answers:
(c) Conferences

II. Very Short Answer Questions

Question 1.
What is meant by training?
Answer:
Training refers to the Teaching and Learning activities carried on for the primary purpose of helping members of an organisation to acquire and to apply the required knowledge, skill and attitudes to perform their jobs effectively and efficiently.

Question 2.
What is Mentoring training method?
Answer:
Mentoring is the process of sharing the knowledge and experience of an employee. The focus in this training is on the development of an attitude of trainees. It is mostly used for managerial employees.

Question 3.
What is Roleplay?
Answer:

• Under this method, trainees have explained the situation and assigned roles.
• They have to act out the roles assigned to them without any rehearsal.
• There are no pre-prepared dialogues.
• Thus they have to assume the role and play the role without any preparation.

Question 4.
State e-learning method?
Answer:
E-leaming is the use of technological processes to access a traditional classroom or office.

III. Short Answer Questions

Question 1.
What is vestibule training?
Answer:

• Vestibule training is the training of employees in an environment similar to an actual work environment artificially created for training purposes.
• This type of training is given to (Drivers, Pilots) avoid any damage or loss to machinery in the actual place by trainees and avoid disturbing the normal work flow in the actual work place.

Question 2.
What do you mean by on the job training?
Answer:
On the job training refers to the training which is given to the employee at the workplace. In other words, the employee learns the job in the actual work environment. On the job training is suitable for imparting skills.

Question 3.
Write down various steps in a training programme.
Answer:
Training is one of the planned activities to transfer or modify knowledge, skills, and attitude. Every training program must address certain vital issues listed below.

Question 4.
Write a short note on trainer and trainee.
Answer:
Trainer: “Trainer” is a person who teaches skills to the employee and prepares them for job activity. He is otherwise called “Instructor”, “Coach”, “Teacher”, “Mentor”, “Adviser”, “Counsellor”, “Guide”, “Guru”, “Manager”, “Handler”, “Tutor”, and “Educator”.

Trainee: A person who is learning and practicing the skills of a particular job is called a “Trainee”.

IV. Long Answer Questions

Question 1.
Define training. Discuss various types of training.
Answer:
Definition: “Training is the act of increasing the knowledge and skills of an employee for doing particular jobs”. – Edwin B. Flippo.
Methods:
I. On the Job Training:
On the job training refers to the training which is given to the employee at the workplace by his immediate supervisor.
a) Coaching Method: In this method of training, the superior teaches or guides the new employee about the knowledge and skills relevant to the given job.

b) Committee Assignment: When employees are assigned to the committee to address a particular issue, they are able to work closely.

c) Job Instruction Techniques: In this method, a trainer at the supervisory level gives some instructions to an employee on how to perform his job and its purpose.

Other methods Tests are:(d) Job rotation method (e) mentoring method (f) Apprentice training method (g) under study method.

2. Off the Job Training Method: The training is carried away from the normal place of work.

a) Lecture Method:

•  In this method, Lectures impart training effectively by their oratorical skill, knowledge, and practical knowledge using Audiovisual Tools.

b) Field Trip Method :

•  A field trip or fieldwork or training in the field is a journey undertakes by a group of employees or trainees to a place away from their actual work site.

c) Seminar or Conference :

•  This method enables the trainees to listen to the lectures or talk delivered on specific topics and provide opportunities to participate, to interact with the speaker, and get their doubts clarified.

Other methods are :
d) Group discussion (e) Case study (f) Role play, (g) vestibule Training (h) E – learning (i) Demonstration, (j) programmed Instruction method.

Question 2.
What are the differences between on-the-job training and off-the-job training?
Answer:

Question 3.
Explain the benefits of training.
Answer:
Benefits to the Organisation:

•  It improves the skills of employees and enhancing productivity and profitability of the concerns.
•  It reduces wastages of materials and idle time.
•  It exposes employees to the latest trends.
•  It reduces labour turnover of the employees.
•  It improves union and management relations.

Benefits to the employees:

•  It adds to the knowledge skill and competency of employees.
•  It enables him to gain promotion.
•  It improves the employee’s productivity.
•  It enhances the morale of the employee.
•  It builds up the confidence of employee by changing his attitude positively to-wares to work.

Benefits to customers:

•  Customers get better quality products and services.
•  Customers get innovative products or value-added or feature-rich products.

Samacheer Kalvi 12th Commerce Employee Training Method Additional Questions and Answers

I. A. Choose the Correct Answer

Question 1.
…………………… training is given to Electrician, Fitter, Welder, Craftsman, etc.
a) Coaching
b) Mentoring
c) Apprentice
d) JIT
Answer:
c) Apprentice

B. Fill in the blanks

1. Mentoring method of training is always used for ____________employees
2. ____________is a person who teaches skills to the employees.

Answers:

1. Managerial
2. Trainer

II. Very Short Answer Questions

Question 1.
What is meant by off-the-job training?
Answer:
Off-the-job training is the training method where the workers/employees learn the job role away from the actual workplace.

Question 2.
What is the Apprenticeship Training method?
Answer:

• The Apprentice or trainee learns the job knowledge from the trainer or superior.
• It is given to Fitter, Electrician, Welder, etc.
• This training programme ranges from one to five years.
• For the training period, trainees get a stipend.

III. Short Answer Questions

Question 1.
What are the purposes of Training? Or Need for Training? [CRIME]
Answer:
Cost Reduction: Trained Employees can utilize the resources in an efficient manner.

Reduced supervision: Trained employees need minimum supervision as they are educated about various jobs in detail at the training programme.

Improved Quality of work:
Training helps to focus on specific areas and develop employee skills.
It enables employees to increase the quality of work carried out by them.

Motivating Employees:
An employee needs continuous development to move along the carefree
Training motivates and instills organizational commitment.

Enhance Employee Groth:
Employees who undergo training become good at their job : Imparting new skills helps in performance enhancement of employees.

Case Study

Hemalatha is the MD of Aravindh Textile manufacturing company. Her company produces textiles which have a good sales record in the Indian market as well as foreign market. Hemalatha plans to buy new tech machinery for her company. But she first decides to give a training program to her employees about the new machinery.

Question (i)
What kind of training program should she provide to her employees?
Answer:
She should provide a job training program to her employees, at the workplace itself.

Question (ii)
What kind of benefits do the employees gain from that training program?
Answer:
The employees leam the techniques to operate the machinery. It will increase production.

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